If you continue to view the pages in this website you are agreeing to be bound by the terms and conditions listed on this page, which together with our privacy policy govern AquaBotanical Beverages (Australia) Pty Ltd relationship with you in relation to this website.
The term “AquaBotanical Beverages”, “us” or “we” refers to the owner of the website. The term “you” refers to all persons using https://aquabotanicalbeverges.com

Terms and conditions of use

 

The content of this website is for your general information and use only. It is subject to change without notice.

You acknowledge that using any information or materials from this website is at your own risk and that we shall not be liable for that use. It remains your responsibility to ensure that all products, services and information used by you meet your specific requirements.

Reproduction of any content, design, layout, look, appearance or graphics contained in this website is prohibited.

From time to time we may vary the Terms and you must accept the Terms on each occasion you access the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offense.

We reserve the right to cancel orders found to be fraudulent.

We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to inform you of the cancellation and refund any money you have paid us for that order, without incurring additional liabilities.

 

Ordering and Product Availability

 

AquaBotanical Beverages requires upfront payment for orders to be delivered. This includes items added to an order already placed. In the instance of non-payment, AquaBotanical Beverages reserves the right to refuse delivery of goods.

When you give us your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering water from us.

The delivery address supplied by you must be in Australia, in order to fulfill the order. If you would like us to ship the products internationally, please give us a call or send us an e-mail with the details.

We only ship in cases containing 12 or 24 bottles. We cannot accept any orders for less than 2 cases.

Products offered by us are displayed on our website may not be in ‘real time’. Any product may be withdrawn from offer without notice at our discretion.

If for some reason we are unable to fulfill your exact order, we will contact you and offer alternative products. They will be dispatched, if agreed with you.

If you are unhappy with our products, we offer a full money back guarantee. To receive the full money back guarantee, you must communicate with us within 30 days of the date of delivery of the water to you. We may require a return of the remaining quantity of water at your discretion.

Any complaints should be made to: info@aquabotanicalbeverages.com.

 

Delivery

 

AquaBotanical uses third party warehouse operators, carriers and other third parties contracted to dispatch your order.

Orders will be processed by the warehouse only after receiving the payment.

The warehouse will process the order for  delivery within 3 days if the order is received by 2pm.

If the order is received after 2 pm, it will be processed for delivery within 4 days.

Orders of 5 cases or less incur $25 delivery free. Delivery of orders of 6 cases or more is free of charge.

If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at the delivery address specified in your order.

Our courier may require a proof of age identification check if they deem it reasonable at the time they are making the delivery to you or your authorized agent.

If your order is undeliverable we will contact you to arrange for re-delivery. We may charge you a fee for any re-deliveries.

Risk of damage, loss or deterioration to the product passes to you on delivery.

Title to the product remains with us until we receive the full price of the product from you in cleared funds.

 

Security, Privacy and Risk

 

For your own safety we reserve the right to contact your card issuer for the purposes of carrying out security checks.

We take your privacy very seriously and will only pass your delivery details to 3rd parties when necessary to fulfill your order i.e. to warehouse operators, carriers and other third parties contracted to dispatch your order to you. Please read Our Privacy Policy on our website.

You must not upload any type of virus or computer malware onto the website and must ensure that your computer remains safe and does not infect our website whilst you are on the website.

We expressly disclaim all liability for your use of this website. Each time you access this website you acknowledge that your use of this website is at your sole risk and you are solely liable for any damage, loss or expense you incur from using the website.

 

Intellectual Property

 

All content displayed or comprising the website, including without limitation the images, brand names, trademarks, commentary, website layout and software are subject to intellectual property protection in Australia and internationally. You do not have permission to modify the content on this website, permit unauthorized users to access it (whether intentionally or otherwise) or transmit it to third parties. Any misuse of our intellectual property rights and/or our partners’ intellectual property rights will result in immediate termination of your account and you may be liable for damages.

 

Website Information

 

Information contained on our website is uploaded regularly. We cannot guarantee the information to be correct, current or complete as there are a number of factors which affect this information. We accept no responsibility or liability for any inaccuracies or typographical errors on our website.

 

Product warranty

 

We warrant that the product supplied by us is of merchantable quality when delivered to you. To the extent permitted by law we expressly disclaim all express, implied, statutory warranties, guarantees and representations. Our warranty given in respect of merchantable quality is limited to the replacement or resupply of the affected product to you or a refund of the cost of the product, at our discretion.

 

Liability

 

You acknowledge that we are not liable to you under any circumstances for any loss, damage or expense (including indirect or consequential, loss of opportunity or profits) you may incur from using our website.

 

Indemnity

 

You agree to indemnify, defend and hold us, our employees, partners, suppliers, agents and contractors from and against all losses, proceedings, charges and costs (whether direct, indirect, special, exemplary or consequential) of every kind made against us due to your use, misuse or access to our website.

 

Force Majeure

 

We shall not be responsible to you if we are unable to deliver your order or if we are prevented from performing our obligations under these Terms due to circumstances beyond our reasonable control. We will notify you of any delays to your delivery. However, if we are prevented from performing our obligations beyond a reasonable time then we may, at our discretion, elect to cancel your order and provide a refund or credit to the value of the cancellation without further liability to you.

 

Notices to You

 

We may contact you via the contact details provided by you including your email address.

 

Entire Agreement

 

These Terms contain the entire agreement between you and us for the use of our website to purchase product. All and any other understandings, agreements and representations are hereby expressly excluded.

 

Applicable law

 

These Terms are governed by the laws of New South Wales, Australia and the parties submit to the jurisdiction of the courts of New South Wales.

 

Privacy Policy

 

When you join AquaBotanical Beverages, we collect personal information about you to enable us to process and deliver your order. This information may include your name, contact details, credit card or bank account information and other information relevant to your services.

By registering on our website, you consent to AquaBotanical Beverages maintaining, recording, holding and using the personal data we collect about you. All data is collected lawfully and maintained in accordance with Australian privacy law.

We may also collect your personal information from you when you order our products or otherwise interact with us (such as through social media). This may include information such as usage data. We may also collect your personal information from third parties where you have agreed with them that your information may be disclosed.

In addition, we collect information regarding activity on our website and other services, such as the number of visitors to the website or application, the date and time of those visits, the number of pages viewed and navigation patterns.

On our website, your visits are associated with cookies which are unique identifiers. This information may be collected on AquaBotanical Beverages’ behalf by web analytics companies. This information provides us with statistics that we can use to analyse and improve our websites and our products and services. The information we collect may also be used to allow AquaBotanical Beverages to send you offers which we feel will be of interest to you. If you would prefer not to receive these e-mails please go to the “Change my details” section of the “My Account” screen where you can update your e-mail preferences.

We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties. We take all reasonable steps to ensure that the personal information we hold is protected from misuse, interference and loss, and unauthorised access, modification or disclosure by the use of various methods, including secure storage. Where we store your personal information with a third party data storage provider, we require them to keep it secure and only use or disclose it for the purpose for which it was provided.

Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information that we hold.

We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we have to e.g. to our delivery company.

If you opt-out of emails from AquaBotanical Beverages, you will only be contacted by us regarding service issues such as, without limitation, order confirmation and delivery confirmation, significant changes to terms and conditions and non-marketing e-mails.

If you have any questions relating to this policy, contact us by e-mail on: info@aquabotanicalbeverages.com

 

Latest Update

This “Terms and Conditions” page for https://aquabotanicalbeverages.com was created on: 01 March 2016.